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Incident
Login Failures EU Region
Affected services:
CDE Enterprise (Instance 61)
CDE Enterprise (Instance 41)
CDE Enterprise (Instance 21)
CDE Enterprise (Instance 10)
PLATFORM LOGIN (EU)
CDE Enterprise (Instance 43)
+12 more
The incident has been resolved and performance has returned to normal. We regret any disruption experienced.
May 13, 9:43 AM
We’ve identified and are resolving the issue affecting CDE ENTERPRISE user logins.
If you’re still experiencing problems, please close all browser tabs and try logging in again.
May 13, 9:13 AM
We are currently investigating an issue affecting user logins to the PLATFORM in the EU region. Our team is actively working to identify the root cause and resolve the problem. Initial findings indicate that CDE Enterprise users utilizing SSO are impacted. We will provide further updates as more information becomes available.
May 13, 8:39 AM