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Operational
Analytics
Operational
Forms & Workflows
Operational
VDC Collaboration
Operational
CDE
Thinkproject CDE (EU)
Operational
Thinkproject CDE (UK)
Operational
Thinkproject CDE (ANZ)
Degraded
DOCUMENT & FIELD MANAGER
Document & Field Manager (EU)
Operational
Document & Field Manager (ANZ)
Operational
CDE ENTERPRISE
CDE Enterprise Instances
Operational
CDE INFRASTRUCTURE
CDE Infrastructure (Full Client)
Operational
CDE Infrastructure (Web Client)
Operational
CDE Infrastructure (Info Client)
Operational
Formworks
Formworks (UK)
Operational
CONTRACTS
Contracts (EU)
Operational
Contracts (UK)
Degraded
Contracts (ANZ)
Operational
Contracts (HK)
Operational
Asset & Work Manager
Assets & Work Manager (EU)
Operational
Assets & Work Manager (UK)
Operational
Assets & Work Manager (ANZ)
Operational
Thinkproject Group
General
Operational
Recent notices
Outage
Contracts (UK) issue with service availability identified
Affected services:
Contracts (UK)
Resolved
The problem has been identified and resolved, and we are continuing to monitor the situation closely. Thank you once again for your understanding.
Oct 01, 8:20 AM
Investigating
We are currently investigating an issue affecting access to CONTRACTS UK. Further updates will be provided as soon as available. Thank you for your understanding.
Oct 01, 8:00 AM
Incident
Contracts ANZ Analytics overnight ETL job failure
Affected services:
CONTRACE (ANZ)
Investigating
We have observed an ETL job failure in CEMAR (Contracts) ANZ. Customers may observe old data. The DEV team is currently checking the issue
Sep 30, 7:20 AM
Incident
Contracts UK Analytics overnight ETL job failure
Affected services:
Contracts (UK)
Investigating
We are currently investigating an issue affecting the Matillion UK job. The job has stalled, resulting in an implied failure. Our team is working to resolve the issue. Further updates will provided as soon as available.
Oct 01, 3:22 PM
Investigating
We have observed an ETL job failure in CEMAR (Contracts) UK. Customers may observe old data. The DEV team is currently checking the issue.
Sep 30, 7:18 AM
Incident
CDE Infrastructure - Brief Interruption Due to Required Security Updates
Affected services:
CDE Infrastructure (Full Client)
Resolved
The application was temporarily unavailable for a specific subset of CDE Infrastructure instances while updates were applied. Service to the affected instances has now resumed and is fully functional. Customers who were disconnected during the maintenance may need to reconnect. We apologise for the short-notice disruption and thank you for your patience.
Sep 28, 1:15 PM
Resolved
The measures have been completed in the standard environment. Thank you for your understanding
Sep 28, 12:40 PM
Identified
To ensure your continued security, we are performing essential security updates that cannot be postponed. This may cause a brief interruption to the Citrix session. No data will be lost. You should be reconnected to your existing session afterwards. If this does not occur, please sign in again. Thank you for your understanding.
Sep 28, 10:42 AM