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Document & Field Manager: Potential API Issues
Oct 05, 5:03 PM | See incident details
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Data Protection
Platform Services
Platform Login
Operational
PLATFORM LOGIN (EU)
Operational
PLATFORM LOGIN (UK)
Operational
PLATFORM LOGIN (ANZ)
Operational
Analytics
Operational
ANALYTICS (EU)
Operational
ANALYTICS (UK)
Operational
ANALYTICS (ANZ)
Operational
Forms & Workflows
Operational
FORMS & WORKFLOWS (EU)
Operational
FORMS & WORKFLOWS (UK)
Operational
FORMS & WORKFLOWS (ANZ)
Operational
VDC Collaboration
Operational
VDC COLLABORATION (EU)
Operational
CDE
Thinkproject CDE (EU)
Operational
CDE (EU)
Operational
CONTRACE (EU)
Operational
CONJOURNAL (EU)
Operational
COSTS (EU)
Operational
CONTEMS (EU)
Operational
CONFACTS (EU)
Operational
Thinkproject CDE (UK)
Operational
CDE (UK)
Operational
CONTRACE (UK)
Operational
CONJOURNAL (EU)
Operational
COSTS (UK)
Operational
Thinkproject CDE (ANZ)
Operational
CDE (ANZ)
Operational
CONTRACE (ANZ)
Operational
CONJOURNAL (ANZ)
Operational
COSTS (ANZ)
Operational
DOCUMENT & FIELD MANAGER
Document & Field Manager (EU)
Degraded
Document & Field Manager (ANZ)
Operational
CDE ENTERPRISE
CDE Enterprise Instances
Operational
CDE Enterprise (Instance 10)
Operational
CDE Enterprise (Instance 11)
Operational
CDE Enterprise (Instance 12)
Operational
CDE Enterprise (Instance 13)
Operational
CDE Enterprise (Instance 20)
Operational
CDE Enterprise (Instance 21)
Operational
CDE Enterprise (Instance 29)
Operational
CDE Enterprise (Instance 30)
Operational
CDE Enterprise (Instance 37)
Operational
CDE Enterprise (Instance 41)
Operational
CDE Enterprise (Instance 43)
Operational
CDE Enterprise (Instance 51)
Operational
CDE Enterprise (Instance 56)
Operational
CDE Enterprise (Instance 57)
Operational
CDE Enterprise (Instance 58)
Operational
CDE Enterprise (Instance 59)
Operational
CDE Enterprise (Instance 61)
Operational
CDE INFRASTRUCTURE
CDE Infrastructure (Full Client)
Operational
CDE Infrastructure (Web Client)
Operational
CDE Infrastructure (Info Client)
Operational
Formworks
Formworks (UK)
Operational
CONTRACTS
Contracts (EU)
Operational
Contracts (UK)
Operational
Contracts (ANZ)
Operational
Contracts (HK)
Operational
Asset & Work Manager
Assets & Work Manager (EU)
Operational
Assets & Work Manager (UK)
Operational
Assets & Work Manager (ANZ)
Operational
Thinkproject Group
General
Operational
Recent notices
Maintenance
Planned CDE Release for UK
07 Oct 19:00 - 07 Oct 20:00 2026 UTC
Estimated duration: 1 hour
Affected services:
CDE (UK)
CDE (UK)

A planned release for CDE is scheduled for 07 Oct 2026 at 09:00 PM CEST.

During this maintenance window, users may experience brief interruptions or limited availability while the release is being deployed.

Thank you for your understanding.

Oct 06, 7:00 PM
Maintenance
Planned CDE Release for EU
07 Oct 18:00 - 07 Oct 19:00 2026 UTC
Estimated duration: 1 hour
Affected services:
CDE (EU)

A planned release for CDE is scheduled for 07 Oct 2026 at 08:00 PM CEST.

During this maintenance window, users may experience brief interruptions or limited availability while the release is being deployed.

Thank you for your understanding.

Oct 06, 6:00 PM
Maintenance
Planned CDE Release for ANZ
07 Oct 11:00 - 07 Oct 12:00 2026 UTC
Estimated duration: 1 hour
Affected services:
CDE (ANZ)

A planned release for CDE(ANZ) is scheduled for 07 Oct 2026 at 01:00 PM CEST

During this maintenance window, users may experience brief interruptions or limited availability while the release is being deployed.

Thank you for your understanding.

Oct 07, 9:00 AM
Incident
Document & Field Manager: Potential API Issues
Affected services:
Document & Field Manager (EU)
Investigating
The API may currently be experiencing some issues. We are continuing to investigate the matter. Please report any problems to our support team. We apologize for any inconvenience and appreciate the patience and understanding.
Oct 05, 5:03 PM
Incident
Contracts ANZ/EU: Short-term accessibility issues
Affected services:
Contracts (EU)
Contracts (ANZ)
Resolved
Contracts briefly experienced access issues in the EU and Australia/New Zealand (ANZ) regions. We identified and promptly resolved the issue. Access to Contracts has been fully restored in both regions.
We apologize for any inconvenience and thank you for your understanding.
Oct 01, 1:30 PM
Outage
Contracts (UK) issue with service availability identified
Affected services:
Contracts (UK)
Resolved
The problem has been identified and resolved, and we are continuing to monitor the situation closely. Thank you once again for your understanding.
Oct 01, 8:20 AM
Investigating
We are currently investigating an issue affecting access to CONTRACTS UK. Further updates will be provided as soon as available. Thank you for your understanding.
Oct 01, 8:00 AM
Incident
Contracts ANZ Analytics overnight ETL job failure
Affected services:
CONTRACE (ANZ)
Resolved
The ETL job has run successfully, all analytics data is now up to date, apologize for any inconvenience caused.
Oct 06, 9:16 AM
Investigating
We have observed an ETL job failure in CEMAR (Contracts) ANZ. Customers may observe old data. The DEV team is currently checking the issue
Sep 30, 7:20 AM
Incident
Contracts UK Analytics overnight ETL job failure
Affected services:
Contracts (UK)
Resolved
The ETL job has run successfully, all analytics data is now up to date, apologize for any inconvenience caused.
Oct 06, 9:17 AM
Investigating
We are currently investigating an issue affecting the Matillion UK job. The job has stalled, resulting in an implied failure. Our team is working to resolve the issue. Further updates will provided as soon as available.
Oct 01, 3:22 PM
Investigating
We have observed an ETL job failure in CEMAR (Contracts) UK. Customers may observe old data. The DEV team is currently checking the issue.
Sep 30, 7:18 AM