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Data Protection
Platform Services
Platform Login
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PLATFORM LOGIN (EU)
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PLATFORM LOGIN (UK)
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PLATFORM LOGIN (ANZ)
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Analytics
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ANALYTICS (EU)
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ANALYTICS (UK)
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ANALYTICS (ANZ)
Operational
Forms & Workflows
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FORMS & WORKFLOWS (EU)
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FORMS & WORKFLOWS (UK)
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FORMS & WORKFLOWS (ANZ)
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VDC Collaboration
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VDC COLLABORATION (EU)
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CDE
Thinkproject CDE (EU)
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CDE (EU)
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CONTRACE (EU)
Operational
CONJOURNAL (EU)
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COSTS (EU)
Operational
CONTEMS (EU)
Operational
CONFACTS (EU)
Operational
Thinkproject CDE (UK)
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CDE (UK)
Operational
CONTRACE (UK)
Operational
CONJOURNAL (EU)
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COSTS (UK)
Operational
Thinkproject CDE (ANZ)
Operational
CDE (ANZ)
Operational
CONTRACE (ANZ)
Operational
CONJOURNAL (ANZ)
Operational
COSTS (ANZ)
Operational
DOCUMENT & FIELD MANAGER
Document & Field Manager (EU)
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Document & Field Manager (ANZ)
Operational
CDE ENTERPRISE
CDE Enterprise Instances
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CDE Enterprise (Instance 10)
Operational
CDE Enterprise (Instance 11)
Operational
CDE Enterprise (Instance 12)
Operational
CDE Enterprise (Instance 13)
Operational
CDE Enterprise (Instance 20)
Operational
CDE Enterprise (Instance 21)
Operational
CDE Enterprise (Instance 29)
Operational
CDE Enterprise (Instance 30)
Operational
CDE Enterprise (Instance 37)
Operational
CDE Enterprise (Instance 41)
Operational
CDE Enterprise (Instance 43)
Operational
CDE Enterprise (Instance 51)
Operational
CDE Enterprise (Instance 56)
Operational
CDE Enterprise (Instance 57)
Operational
CDE Enterprise (Instance 58)
Operational
CDE Enterprise (Instance 59)
Operational
CDE Enterprise (Instance 61)
Operational
CDE INFRASTRUCTURE
CDE Infrastructure (Full Client)
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CDE Infrastructure (Web Client)
Operational
CDE Infrastructure (Info Client)
Operational
Formworks
Formworks (UK)
Operational
CONTRACTS
Contracts (EU)
Operational
Contracts (UK)
Operational
Contracts (ANZ)
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Contracts (HK)
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Asset & Work Manager
Assets & Work Manager (EU)
Operational
Assets & Work Manager (UK)
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Assets & Work Manager (ANZ)
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Recent notices
Incident
Analytics Service Degradation
Affected services:
ANALYTICS (EU)
We are currently observing that the Analytics service has recovered and is functioning normally again. Reports and dashboards should now be accessible as expected. We will continue to closely monitor the situation, but at this time we consider the incident in the affected region resolved. Further updates will be provided if necessary.
May 19, 4:02 PM
We are currently experiencing a disruption affecting our Analytics service due to an issue with Microsoft Azure. As a result, reports and dashboards may load more slowly than usual or may be temporarily unavailable.
Microsoft is actively working to resolve the issue. We are closely monitoring the situation and will provide further updates as soon as more information becomes available.
May 19, 7:30 AM
Incident
Login Failures EU Region
Affected services:
CDE Enterprise (Instance 61)
CDE Enterprise (Instance 41)
CDE Enterprise (Instance 21)
CDE Enterprise (Instance 10)
PLATFORM LOGIN (EU)
CDE Enterprise (Instance 43)
+12 more
The incident has been resolved and performance has returned to normal. We regret any disruption experienced.
May 13, 9:43 AM
We’ve identified and are resolving the issue affecting CDE ENTERPRISE user logins.
If you’re still experiencing problems, please close all browser tabs and try logging in again.
May 13, 9:13 AM
We are currently investigating an issue affecting user logins to the PLATFORM in the EU region. Our team is actively working to identify the root cause and resolve the problem. Initial findings indicate that CDE Enterprise users utilizing SSO are impacted. We will provide further updates as more information becomes available.
May 13, 8:39 AM