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CDE
Thinkproject CDE (EU)
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Thinkproject CDE (UK)
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Thinkproject CDE (ANZ)
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DOCUMENT & FIELD MANAGER
Document & Field Manager (EU)
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Document & Field Manager (ANZ)
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CDE Infrastructure (Full Client)
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CDE Infrastructure (Info Client)
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Formworks (UK)
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CONTRACTS
Contracts (EU)
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Contracts (UK)
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Contracts (ANZ)
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Asset & Work Manager
Assets & Work Manager (EU)
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Assets & Work Manager (UK)
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Recent notices
Maintenance
Scheduled Maintenance
20 Apr 20:00 - 20 Apr 21:00 2026 UTC
Estimated duration: 1 hour
Affected services:
CDE Enterprise (Instance 11)
Incident
PowerBI Refresh Failure in Contracts UK
Affected services:
Contracts (UK)
The Power BI refresh has been completed successfully, and the issue has now been resolved. We apologize for any inconvenience caused.
Apr 21, 8:45 AM
We are facing issue regarding PowerBI Refresh Failure in Contracts UK.
Our team in the UK is investigating, and further updates will be provided once available.
Our team in the UK is investigating, and further updates will be provided once available.
Apr 20, 4:57 AM
Incident
RAMM DE slow performance Issue
Affected services:
Assets & Work Manager (EU)
The issue has now been resolved; we will continue to monitor the situation and take further appropriate action if necessary. Thank you for your understanding.
Apr 20, 8:15 PM
We are currently investigating an issue affecting the AWM DE servers, where users may experience slower performance. Our team is actively working to identify the root cause and resolve the issue.
Apr 16, 9:13 AM
Incident
Contracts - Custom Event – Form Template Issue
Affected services:
Contracts (ANZ)
Contracts (HK)
Contracts (UK)
The service has returned to normal, and we have verified that all systems are functioning as expected. We apologize for any inconvenience caused.
Apr 16, 8:13 AM
Hello all,
We are seeing improvements as our team was able to create and observe existing templates as well.
We will continue to observe the situation to ensure the issue is fully resolved.
Thank You
We are seeing improvements as our team was able to create and observe existing templates as well.
We will continue to observe the situation to ensure the issue is fully resolved.
Thank You
Apr 15, 6:34 PM
We are currently investigating an issue where existing form templates are not visible, and new form templates cannot be created within Custom Events in the Production environments (UK, EU, ANZ).
Users may encounter errors such as “Forbidden” when attempting to access or create form templates.
Our engineering team is actively working to identify the root cause and implement a fix. We will provide further updates as soon as more information is available.
Users may encounter errors such as “Forbidden” when attempting to access or create form templates.
Our engineering team is actively working to identify the root cause and implement a fix. We will provide further updates as soon as more information is available.
Apr 15, 7:47 AM
Incident
Contracts UK Analytics overnight ETL job failure for 13 Apr 2026
The ETL job has run successfully for 14 April. All analytics data is now up to date, apologize for any inconvenience caused.
Apr 14, 9:50 PM
We have identified an ETL failure for the UK analytics overnight refresh. As a result, UK analytics data may be up to one day out of date. Our team in the UK is investigating, and further updates will be provided once available.
Apr 14, 2:07 AM