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CDE
Thinkproject CDE (EU)
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Thinkproject CDE (UK)
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CDE (UK)
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Thinkproject CDE (ANZ)
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CDE (ANZ)
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CONTRACE (ANZ)
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COSTS (ANZ)
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DOCUMENT & FIELD MANAGER
Document & Field Manager (EU)
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CDE Enterprise Instances
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CDE Enterprise (Instance 10)
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CDE Enterprise (Instance 11)
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CDE Enterprise (Instance 12)
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CDE Enterprise (Instance 13)
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CDE Enterprise (Instance 20)
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CDE Enterprise (Instance 21)
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CDE Enterprise (Instance 29)
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CDE Enterprise (Instance 30)
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CDE Enterprise (Instance 37)
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CDE Enterprise (Instance 41)
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CDE Enterprise (Instance 43)
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CDE Enterprise (Instance 51)
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CDE Enterprise (Instance 56)
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CDE Enterprise (Instance 57)
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CDE Enterprise (Instance 58)
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CDE Enterprise (Instance 59)
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CDE Enterprise (Instance 61)
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CDE INFRASTRUCTURE
CDE Infrastructure (Full Client)
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CDE Infrastructure (Info Client)
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Formworks
Formworks (UK)
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CONTRACTS
Contracts (EU)
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Contracts (UK)
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Contracts (ANZ)
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Contracts (HK)
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Asset & Work Manager
Assets & Work Manager (EU)
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Assets & Work Manager (UK)
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Assets & Work Manager (ANZ)
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Thinkproject Group
General
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Recent notices
Incident
Email Delays for Microsoft 365 Recipients and Senders
Affected services:
General
Resolved
We've confirmed that the issue is resolved after an extended period of monitoring, and receiving additional confirmations from previously impacted organizations.
Sep 04, 4:39 PM
Identified
We are currently experiencing delays in the delivery of emails to and from our Thinkproject Products. Please note that this affects only emails sent from or to mail accounts hosted on Microsoft 365 / Exchange Online. Emails from other mail providers are not impacted. This disruption is caused by an ongoing incident on the Microsoft 365 / Exchange Online platform and is beyond our direct control. Microsoft is actively working on a resolution. Our team is monitoring the situation closely and will update this page as soon as normal service is restored. We apologise for any inconvenience caused.
Sep 04, 1:16 PM
Incident
Contracts ANZ Analytics Stale data
Affected services:
Contracts (ANZ)
Resolved

The ETL job has run successfully, all analytics data is now up to date, apologize for any inconvenience caused.
Sep 04, 9:02 AM
Investigating
We have identified an issue for ANZ analytics . As a result, ANZ analytics data may be up to one day out of date. Our team is investigating, and further updates will be provided once available.
Sep 04, 1:03 AM
Incident
CONTRACTS EU - Limited Service Availability
Affected services:
Contracts (EU)
Resolved
The problem has been resolved and the services are working normally again. We thank you for your patience.
Sep 01, 8:26 AM
Investigating
We are currently investigating an issue affecting Contracts in the EU region. Our team is actively working to identify the root cause and resolve the problem. Thank you for your understanding.
Sep 01, 7:58 AM
Maintenance
Contracts UK Scheduled Maintenance work
28 Aug 20:00 - 28 Aug 22:00 2026 UTC
Estimated duration: 2 hours
Affected services:
Contracts (UK)

During this maintenance window, there may be brief periods of connectivity loss to the affected sites.

Aug 28, 3:30 AM
Maintenance
Contracts HK Scheduled Maintenance work
28 Aug 13:00 - 28 Aug 16:00 2026 UTC
Estimated duration: 3 hours
Affected services:
Contracts (HK)

During this maintenance window, there may be brief periods of connectivity loss to the affected sites.

Aug 28, 7:30 AM