thinkproject Status

All Systems Operational

About This Site

This page provides information about the availability of the CDE Enterprise platform and its services of Thinkproject.

Service disruptions and outages will be reported here. Please subscribe to receive notifications.

Please be aware of contractually specified maintenance windows for CDE Enterprise every Tuesday and Thursday from 8 to 10 p.m.
Within this time slot different services or instances of CDE Enterprise may temporarily not be available.

We thank you for your understanding.

Homepage Operational

Portal (page for project selection) Operational

User administration Operational

thinkproject Instances Operational

Projects on Instance 11 (www11.thinkproject.com/tp11/...) Operational

Projects on Instance 12 (www12.thinkproject.ch) Operational

Projects on Instance 13 (www13.thinkproject.com/tp13/...) Operational

Projects on Instance 20 (www20.thinkproject.com/tp20/...) Operational

Projects on Instance 21 (www21.thinkproject.com/tp21/...) Operational

Projects on Instance 29 (www29.thinkproject.com/tp29/...) Operational

Projects on Instance 30 (www30.thinkproject.com/tp30/...) Operational

Projects on Instance 37 (www37.thinkproject.com/tp37/...) Operational

Projects on Instance 41 (https://www41.thinkproject.com/tp41/login) Operational

Projects on Instance 43 (https://www43.thinkproject.com/tp43/login) Operational

Projects on Instance 51 (www51.thinkproject.com/tp51/...) Operational

Projects on Instance 56 (www56.thinkproject.com/tp56/...) Operational

Projects on Instance 57 (www57.thinkproject.com/tp57/...) Operational

Projects on Instance 58 (www58.thinkproject.com/tp58/...) Operational

Projects on Instance 59 (www59.thinkproject.com/tp59/...) Operational

Projects on Instance 61 (www61.thinkproject.com/tp61/...) Operational

Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 17, 2025

No incidents reported today.

May 16, 2025

Instance 58 - API

Resolved - The problem has been identified and resolved. Thank you for your understanding.
May 16, 12:19 CEST

Investigating - We are currently experiencing issues with the REST API of our instance 58 and are trying to identify the cause.
Thank you for your understanding.
May 16, 10:09 CEST

May 15, 2025

Resolved - Dear Users,

CDE Enterprise service has been fully restored.

We apologize for any inconvenience this may have caused.

Sincerely, your CDE Enterprise Support Team

-----------------------------------------

Liebe Kunden und Anwender,

der Service von CDE Enterprise wurde vollständig wiederhergestellt.

Wir entschuldigen uns für alle Unannehmlichkeiten, die dadurch entstanden sind.

Mit freundlichen Grüßen, Ihr CDE Enterprise Support Team
May 15, 08:53 CEST

Monitoring - Dear Users,

The Login for CDE Enterprise is working again.

Nevertheless, our colleagues are monitoring and setting up security measures to prevent this from happening again.

We will update you again when the issue is fully resolved.

We apologize for any inconvenience and thank you for bearing with us.

Sincerely, your CDE Enterprise Support Team

----------------------------------------

Liebe Benutzer,

der Login für CDE Enterprise funktioniert wieder.

Dennoch beobachten unsere Kollegen das Problem weiterhinn und richten Sicherheitsmaßnahmen ein, um zu verhindern, dass dies erneut geschieht.

Wir werden Sie wieder informieren, sobald das Problem vollständig behoben ist.

Wir entschuldigen uns für die Unannehmlichkeiten und danken Ihnen für Ihre Geduld.

Mit freundlichen Grüßen, Ihr CDE Enterprise Support Team
May 13, 12:15 CEST

Investigating - Dear Users,

CDE Enterprise is currently experiencing a service disruption with our Login services.
At the moment you might experience some issues whn trying to login CDE Enterprise.

Our engineering team is working to identify the root cause and implement a solution as quickly as possible.
We apologize for the inconvenience and will send an update within 30 minutes.

Sincerely,

your CDE Enterprise Support Team

----------------------------------------

Liebe Kunden und Anwender,

leider erfahren wir derzeit eine Störung beim LOGIN zu unseren Diensten von CDE Enterprise.
Aktuell kann es zu Schwierigkeiten beim Login für CDE Enterprise kommen.

Unser Technikteam arbeitet daran, die Ursache zu ermitteln und so schnell wie möglich eine Lösung zu implementieren.
Wir entschuldigen uns für die Unannehmlichkeiten und werden innerhalb von 30 Minuten ein Update senden.

Mit freundlichen Grüßen,

Ihr CDE Enterprise Support Team
May 13, 10:38 CEST

May 14, 2025

No incidents reported.

May 13, 2025

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

Thinkproject CDE Enterprise availability issue

Monitoring - Dear Users,

thank you for your patience. The team was able to find a cause to the issue and able to make first adjustments.

Currently the system is being monitored and is available again.

We apologize sincerely for any inconvenience this caused, and thank you for bearing with us.

We will inform you when the issue is completely resolved.

Sincerely, you thinkproject support team

---------------------------------------------------------------------------------------------------------------

Liebe Nutzer,

wir danken Ihnen für Ihre Geduld. Das Team konnte eine Ursache für das Problem finden und erste Anpassungen vornehmen.

Derzeit wird das System überwacht und ist wieder verfügbar.

Wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten und danken Ihnen für Ihre Geduld.

Wir werden Sie informieren, sobald das Problem vollständig behoben ist.

Mit freundlichen Grüßen
Ihr thinkproject Support-Team
Apr 28, 13:53 CEST

Investigating - Dear User,

We are currently experiencing availability issues with CDE Enterprise on instances 13,20,21,29,30,37,43,49,51 and 61 as well as our Usermanagement System.

We are investigating currently on this issue and will update you within 30 min.

We apologize for the inconvenience this caused.

Sincerely, your TP CDE Support Team

----------------------------------------------------------

Liebe Benutzer,

wir haben derzeit Probleme mit der Verfügbarkeit von CDE Enterprise auf den Instanzen 13, 20, 21, 29, 30, 37, 43, 49, 51 und 61 sowie mit unserem Usermanagement-System.

Wir untersuchen derzeit dieses Problem und werden Sie innerhalb von 30 Minuten auf dem Laufenden halten.

Wir entschuldigen uns für die Unannehmlichkeiten, die dadurch entstanden sind.

Mit freundlichen Grüßen, Ihr TP CDE Support Team
Apr 28, 13:15 CEST

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.