Our supplier has resolved the issue and the Service Portal is now operating normally. As service has been restored, the temporary email address will no longer be monitored. Thank you for your patience.

We are still experiencing intermittent service disruption, that is affecting our support portal. Our supplier is actively remediating the issue.

For urgent issues, please contact our Support team using this email address: ##removed##

We are aware of intermittent service disruption that is affecting our support portal. We apologise for the disruption. As a result, the contact form may be slow, unavailable, or fail to confirm your submission. If you do not receive a confirmation when submitting a case, please try again later. The issue is under investigation with our supplier and we will provide further updates here, as information becomes available.